“Opening my Eloise package felt like receiving a special gift. The quality exceeded my expectations!”
Over 9,000 verified reviews
“Opening my Eloise package felt like receiving a special gift. The quality exceeded my expectations!”
“My order arrived quickly and everything was beautifully packaged. Such a lovely shopping experience!”
“Beautiful clothing, reliable delivery, and wonderful service. I’ll definitely be ordering again!”
“The packaging felt so elegant, and the sweater was even prettier in person. I’m very happy with my purchase!”
“You can tell every order is packed with care. The presentation was simple, elegant, and professional.”
"I bought two pieces and love them both. Finally a brand that gets it right."
Throughout these 30 years, it has always mattered deeply to us that our customers feel good and completely satisfied with every piece of clothing. We've always given our best—and this special anniversary is no exception.
Alongside discounts of up to 70% throughout the online shop and free shipping on every order, every purchase is backed by our 30-day money-back guarantee.
If you're not satisfied with an item, you can return it within 30 days of receipt and get a full refund of the purchase price.
This way, you can try our fashion with complete peace of mind and no risk.
Since we're permanently closing our boutique, we need to sell all remaining items. That's why we've reduced prices by up to 70%—so we can fully clear our inventory and wrap up this final phase more quickly.
Once an item is sold out, it will not be restocked.
Yes, of course. Items purchased during our closing sale can also be returned within 30 days of receipt, as long as they are unworn and in perfect condition.
If you have any questions, our customer service team is happy to help you with your return.
Items from our final collection are only available while supplies last.
Once a style or size is sold out, it will not be restocked. If you can still select your size and add the item to your cart, that means it's currently still available.
You can track your order in two ways: either with your order number along with the email address you used at checkout, or directly with your tracking number.
You can find your order number in your email order confirmation. After entering your details on the "Track Your Order" page, you can view the current status of your delivery.
If you have any questions about your order, delivery, or returns, you can reach us anytime by email at info@eloise-newyork.com.
Our customer service team will do everything possible to help you quickly and personally.

Orders within the US are always shipped free of charge and insured—including tracking.

Shop with peace of mind at Eloise New York. If you're not satisfied with an item, you can return it within 30 days of receipt.

Pay for your order easily and securely with credit card, Apple Pay, Google Pay, and many other payment methods.